Are you unsure how much is left on your Sephora gift card before your next beauty shopping spree? Whether you’ve received a gift card for a special occasion or you’re planning to gift one to someone else, it’s important to know how to check the Sephora gift card balance and use it correctly. In the UAE, Sephora offers a wide range of physical and digital gifting options that are easy to manage and redeem.
This guide will explain the different types of Sephora gift cards, how and where to check your balance, where you can redeem them, and what to do if you face any issues.
What Types of Sephora Gift Cards Are Available?
Sephora provides different types of gift cards designed to suit both the giver and the receiver, whether the goal is a personalised digital message or a stylish physical card.
Physical Gift Cards
These traditional cards are available at Sephora stores and come in various elegant themes such as “Happy Birthday,” “Thank You,” “To The Birthday Queen,” and “Celebrations.”
Each card carries a 16-digit number and an 8-digit PIN, both essential for balance checks and redemptions. They can be gifted in person and are a great option for those who prefer a physical product.
eGift Cards
For last-minute gifting, Sephora eGift Cards provide instant delivery via email. Shoppers can select from pre-designed templates or upload their own photos. These cards are fully digital and include the same 16-digit card number and 8-digit PIN for usage.
They are a convenient choice for birthdays, holidays, or simply saying thank you.
Store Merchandise Credits
Sephora issues store credits in the form of physical cards when approved returns are processed in-store. These cards include a 16-digit number but do not come with a PIN. They can only be redeemed in Sephora’s physical retail locations and are not valid online or on the app.
Where Can You Buy Sephora Gift Cards in the UAE?
Sephora offers multiple channels for purchasing both physical and eGift cards. This ensures convenience, whether you prefer shopping in-person or online.
In-Store and Online Availability
You can purchase Sephora gift cards directly from any of its stores in the UAE or authorised retailers.
Additionally, both physical and eGift cards are available through the official Sephora websites (Sephora.ae or Sephora.com), the Sephora mobile app, and through approved retail partners.
For those seeking corporate gifting solutions, Sephora provides bulk order options with added benefits such as free shipping and custom messaging.
Corporate Gift Cards
Sephora offers corporate gift cards that are ideal for employee rewards, client appreciation, or promotional campaigns. Orders exceeding $5,000 may qualify for discounts, and the cards can be shipped free of charge within supported regions.
How Can You Check Your Sephora Gift Card Balance?
Knowing how much credit remains on your card is essential before making a purchase. Sephora offers four official and secure ways to check your gift card or eGift card balance.
Online via Website
You can check the balance on Sephora’s website by entering your 16-digit card number and 8-digit PIN in the balance check section. This can be accessed via the “Gift Cards” link typically found in the website footer. ReCAPTCHA verification is used to secure the process.
Through the Mobile App
If you’re using the Sephora app, navigate to your account and go to “Payments & Credits.” Enter the required card details to view your remaining balance directly within the app.
By Phone
Customers can also dial 1-888-860-7897 to hear their current card balance using Sephora’s automated system.
In-Store Assistance
Present your physical or digital card to a Beauty Advisor at any Sephora store in the UAE. They will assist in checking the balance using their in-store systems.
Sephora warns customers to avoid checking their balance on third-party websites, as these may be fraudulent and compromise your card or personal information.
How Do You Redeem Sephora Gift Cards in the UAE?
Gift cards, once activated, are easy to redeem both online and offline across eligible platforms and store locations.
Redeeming Online
To redeem your gift card or eGift card online:
- At checkout, select “Gift Card” as your payment method.
- Enter the 16-digit number and the 8-digit PIN.
- Click “Save & Continue.” The amount will be automatically deducted from your order total.
If your order exceeds the available card balance, you can cover the remaining amount using a credit card, debit card, or PayPal. However, note that gift cards cannot currently be combined with Klarna or Afterpay.
Redeeming In-Store
In physical locations, simply present your card or eGift barcode to the cashier. The purchase amount will be deducted, and any remaining balance can be retained for future use.
Can You Use Sephora Gift Cards at Sephora at Kohl’s?
Sephora gift cards and eGift cards are redeemable at Sephora at Kohl’s store locations. However, there are limitations:
- These cards cannot be used on Kohls.com.
- Store Merchandise Credits are not accepted at Sephora at Kohl’s or Kohls.com.
This distinction is important for anyone planning to shop at Sephora concessions inside Kohl’s locations.
What Are the Terms and Conditions for Using a Sephora Gift Card?
Understanding the terms of use helps prevent issues when using or gifting Sephora cards.
Validity and Expiration
All Sephora gift cards and credits issued in the UAE, US, or Canada come with no expiration date and no service or inactivity fees.
Refund and Replacement Policy
Gift card purchases are final and non-refundable. Lost or stolen cards cannot be reissued unless proof of purchase is provided, and even then, replacement is not guaranteed.
Card Issuers and Legal Obligations
Cards issued in the United States are the responsibility of LGCS Inc., while those in Canada are handled by Sephora Beauty Canada, Inc. These are the only entities legally bound to fulfil the card’s obligations.
What Happens When Returning Items Purchased With a Gift Card?
Returned items that were paid for with a gift card or merchandise credit follow specific refund rules.
Refund Processing
| Original Payment Method | Refund Form | Return Location |
| Gift Card or eGift Card | Refunded to new gift card or online credit | Online or in-store |
| Store Merchandise Credit | Refunded to another merchandise credit | In-store only |
All returns are subject to Sephora’s return policy. Refunds do not convert gift card payments into cash.
Can You Add More Funds to a Sephora Gift Card?
Adding value to a gift card is possible only under certain conditions:
- The gift card must have been originally purchased in a Sephora retail store.
- Value can only be added in-store at a Sephora location.
Currently, eGift cards, store credits, or cards bought from authorised retailers cannot be reloaded.
What Products Can You Buy with a Sephora Gift Card?
Sephora gift cards are redeemable for any eligible merchandise, from skincare and makeup to fragrance and haircare.
Here are some popular product picks that are frequently purchased using gift cards:
| Product | Category | Price (USD) |
| OUAI Detox Shampoo | Haircare | $32.00 |
| Sol de Janeiro Bum Bum Cream | Skincare | $48.00 |
| LANEIGE Lip Sleeping Mask | Skincare | $24.00 |
| Rare Beauty Soft Pinch Blush | Makeup | $25.00 |
| Charlotte Tilbury Setting Spray | Makeup | $38.00 |
| Moroccanoil Treatment Hair Oil | Haircare | $35.00 |
| YSL Libre Eau De Parfum | Fragrance | $140.00 |
| Viktor&Rolf Flowerbomb Perfume | Fragrance | $180.00 |
These items represent just a fraction of the vast product range Sephora offers across its platforms.
Conclusion: Why It’s Important to Monitor Your Sephora Gift Card Balance?
Keeping track of your Sephora gift card balance ensures a smoother shopping experience and prevents unexpected payment issues at checkout.
Whether you’re shopping for yourself or gifting a beauty lover, Sephora’s variety of physical and digital card options make it easy to find the perfect present.
With no expiry dates, no fees, and broad redemption coverage, Sephora gift cards offer an easy, flexible way to shop for luxury beauty.
Frequently Asked Questions (FAQs)
Can I check my Sephora gift card balance without a PIN?
No. Both the 16-digit card number and 8-digit PIN are required to check your balance.
Do Sephora gift cards ever expire?
No, Sephora gift cards do not have an expiration date and do not incur inactivity fees.
Is it possible to refund a Sephora gift card purchase?
All gift card sales are final and non-refundable.
Can I use my Sephora UAE gift card in another country?
Sephora gift cards are region-specific and cannot be used outside the country of issuance.
How many gift cards can I use per transaction online?
You can use up to two gift cards per online order. For more, you must shop in-store.
What should I do if my card is lost or stolen?
Contact Sephora customer service immediately. Replacements may be issued with valid proof of purchase.
Can store merchandise credits be used online?
No. Store credits can only be used in Sephora’s physical retail stores.
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