In today’s digital-driven environment, where mobile connectivity is a crucial part of both personal and professional life, running out of data can cause unnecessary interruptions.
Whether you’re working remotely, catching up on social media, or navigating through Dubai with online maps, having access to your data balance is critical.
If you’re based in the UAE and use Etisalat as your mobile service provider, you’re likely among the many users searching for clear, straightforward ways to stay informed about their remaining mobile data. With an increasing number of users subscribing to new Etisalat packages and offers, the need for a reliable guide has never been greater.
This article provides an in-depth look into how to check your Etisalat data balance whether you’re using a prepaid or postpaid plan. We’ll walk you through all the available methods, so you’re never caught off guard.
What Should You Know About Etisalat’s Data Balance System?

Etisalat is the UAE’s largest telecom operator, offering a variety of mobile and data services to millions of users. The company caters to two primary customer segments: prepaid and postpaid. Each user type has access to specific tools and methods for tracking their usage and balance.
- Prepaid users: These customers purchase data in advance and must manage their usage carefully to avoid unexpected service disruptions.
- Postpaid users: These customers receive a monthly bill based on their usage and may have additional features like shared data or roaming packages.
Keeping tabs on your data balance helps you:
- Avoid exceeding your limit or running out of credit
- Know when to recharge or adjust your data plan
- Take full advantage of Etisalat’s promotions and offers
If you’ve ever found yourself scouring the internet for a quick and accurate way to check your Etisalat balance, this guide is exactly what you need.
What Are the Different Methods to Check Etisalat Data Balance?
Etisalat provides multiple convenient ways to check your mobile balance whether you’re on the go, using a smartphone app, or accessing your account online. Here’s a breakdown of each method, tailored for both prepaid and postpaid users.
How Can You Use a USSD Code to Check Etisalat Balance?

USSD codes are among the simplest and most efficient methods of checking your Etisalat balance. These codes work on all types of mobile phones, including feature phones without internet access.
To check your Etisalat prepaid balance:
- Open your phone’s dial pad
- Enter the code *121# and press the call button
- A message will appear showing your current balance
Additional codes for balance-related services:
- *101# – View prepaid offers and promotions
- *050# – Discover the Deal of the Day (special, daily offers)
- *140# – Check remaining Flexi or national minutes
- *170# – View your main and data balance quickly
For transferring credit to another number:
- Use the format *100*recipient’s number*amount#
- For example, *100*0551234567*50#
- Follow the on-screen prompts to confirm the transfer
These codes are free to use and work instantly, making them ideal for users who need quick access to their balance without navigating through apps or websites.
How Do You Check Data Balance Using the My Etisalat UAE App?

For users who prefer a more visual and comprehensive approach, the My Etisalat UAE app is the most robust solution. It provides access to your account information, data usage, billing history, and much more.
Step-by-step instructions:
- Download the app from the Apple App Store or Google Play Store.
- Launch the app and log in using your Etisalat mobile number and password.
- First-time users must register by verifying their number through an SMS code.
- Once logged in, you will see your dashboard.
- This includes current data usage, remaining credit, and any active bundles.
- Tap on “Account Details” or “Usage” for a more detailed breakdown of your:
- Main balance
- Data packages
- Flexi or international minutes
- Use the refresh icon to ensure the data shown is up-to-date.
- Log out when finished to keep your account secure.
The app also allows you to set up data alerts when usage reaches 80% or 100%, ensuring you’re always in control.
Can You Use the Etisalat Online Portal to Monitor Data?
If you prefer accessing your account through a desktop or web browser, the Etisalat online portal offers a detailed overview of your account, balance, and subscription information.
How to Check Data via the Web Portal?
- Open a web browser and visit the Etisalat UAE website (https://www.etisalat.ae/).
- Navigate to the “My Account” section.
- Sign in using either your Etisalat mobile number or UAE Pass credentials.
- Once logged in, you’ll have access to your:
- Prepaid or postpaid balance
- Data usage statistics
- Subscription details and renewals
The web portal is a great tool for users who want to manage their mobile plans from a computer or who prefer not to use a mobile app.
How Can You Monitor Your Etisalat Data Usage Effectively?

Understanding how to check your balance is only part of the equation. Monitoring your usage helps prevent bill shocks and ensures your data plan meets your daily needs.
How Do You Set Up Usage Alerts in the Etisalat App?
The Etisalat app offers real-time notifications that help you monitor your consumption levels. You can:
- Enable alerts for data usage thresholds (80% and 100%)
- Monitor plan renewals and expirations
- Adjust or renew packages directly from the app
Are There Third-Party Apps That Help Track Etisalat Data Usage?
In addition to Etisalat’s own tools, third-party data monitoring apps can help you track usage more precisely:
- My Data Manager: Offers daily tracking and forecasts
- GlassWire: Allows you to see which apps are consuming the most data
- Data Usage Monitor: Provides real-time monitoring and usage history
These tools are especially useful if you’re on a shared data plan or managing multiple devices.
What Data Plans and Balance Recharge Options Are Available on Etisalat?
Etisalat offers a variety of data plans tailored for different user needs. Recharge options are equally flexible and user-friendly.
| Method | Description |
| My Etisalat UAE App | Recharge using a credit or debit card within the app |
| Autopay | Set up automatic monthly payments for worry-free service |
| Quickpay | Visit the Etisalat website, enter your number and amount |
| Recharge Cards/eVouchers | Purchase a physical card and dial *120*card number# |
| Etisalat Credit Transfer | Use *100*recipient number*amount# to transfer credit |
| Etisalat Payment Machines | Available across the UAE for quick, in-person top-ups |
These options ensure that whether you’re at home, in a store, or online, there’s always a convenient way to recharge your balance.
What Are the Common Issues with Etisalat Balance Check and How Can You Fix Them?

Even with multiple ways to check your data balance, issues may occasionally arise. Here’s how to troubleshoot them effectively:
Common issues and solutions:
- USSD codes not responding: Ensure your phone has a network signal. Restarting your phone may help.
- App not updating balance: Try refreshing the app or reinstalling it from the app store.
- Login problems on the portal: Clear your browser cache or reset your password if needed.
- Incorrect balance displayed: Wait a few minutes after a top-up or contact Etisalat support.
Need help? Contact Etisalat’s 24/7 support by dialling 101 or using the live chat option on their website or app.
Conclusion
While all the methods mentioned are effective, the My Etisalat UAE app stands out as the most comprehensive solution. It offers real-time data tracking, account management, plan renewals, and balance transfers all in one place.
However, if you prefer a quicker, non-internet method, USSD codes remain the fastest way to access your balance anytime, anywhere.
FAQs About Checking Etisalat Data Balance
What is the quickest way to check Etisalat balance in the UAE?
Dial *121# on your Etisalat number to get your balance instantly.
Can I check data balance without using mobile data or Wi-Fi?
Yes. Use USSD codes such as *121# or *140# directly from your phone’s dial pad.
How can postpaid users track their data and call usage?
Postpaid users can check balance via the My Etisalat UAE app, dial *140#, or use the Etisalat web portal.
Is the My Etisalat UAE app compatible with all devices?
Yes, it is available for both Android and iOS platforms.
What if my balance doesn’t update after recharging?
Try refreshing the app or wait a few minutes. Contact support at 101 if the problem persists.
Are USSD codes for balance checking chargeable?
No, Etisalat does not charge users for using USSD codes to check balances.
How do I check my international minutes on Etisalat?
Postpaid users can send an SMS with “usage” to 1012 or check through the Etisalat app.









